Qualys VM Review

It is a stable product. Tech support is quick to respond to any inquiries.

What is our primary use case?

It mainly scans the model against all of our online websites.

How has it helped my organization?

There are fewer false positives when using this solution. We are also cutting the need for news monitoring with this solution.

What is most valuable?

We find all of the features useful. 

What needs improvement?

One note for room for improvement is that all of the data is stored on the cloud. I think it would be better if they came up with a big box that could store the data and collect data from, it would be a huge improvement.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It is an extremely impressive and stable product. I would give it a 99% out of 100%. It is very close to being perfect.

What do I think about the scalability of the solution?

I have had no issues with scalability. Initially, we had some issues with the dashboard, but eventually, it set and stabilized. There was an issue with the data dashing between the two models initially, but it was resolved.

How is customer service and technical support?

The tech support is helpful. When we initially open a ticket, we get response within five minutes. Then, they open a case and we receive input from tech support within 24-48 hours with a Q-ID.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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