Quest Foglight for APM Review

It replaces a lot of manual tasks and makes it easier for us to be more proactive and to prioritise issues across multiple systems.


How has it helped my organization?

Initially, it meant we no longer needed to spend time manually checking our existing databases/servers which freed us up for other tasks. It also captures information that we wouldn't otherwise have.

What is most valuable?

Having standard monitoring features and a central repository saves us a lot of time and reduces risk of incidents. It replaces a lot of manual tasks and makes it easier for us to be more pro-active and to prioritise issues across multiple systems. It also keeps a history which we use for post incident reviews and performance monitoring.

What needs improvement?

In an older version of Foglight, we were not able to get any of our custom agents to work properly so that feature was not as much use as we had initially hoped and haven't tried using since. Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful.

What do I think about the stability of the solution?

I had some issues with the Agents in earlier versions consuming CPU and needing the occasional restart, but we've not had any issues with later versions. The system has been stable now for quite some time.

What do I think about the scalability of the solution?

As our estate grows we can easily incorporate more servers into our existing set up.

How are customer service and technical support?

I've always had good experience with Dell Support, who we use for other products as well. All of my queries have been answered in the past.

Which solution did I use previously and why did I switch?

We chose this product over creating our own in-house monitoring procedures. It was recommended to us by several colleagues.

How was the initial setup?

Creating the repository and the management server were quite simple and problem free. Getting the monitoring agents to communicate back to the management server was a bit more tricky but this was mostly down to getting the network set up correctly so not really a direct issue with Foglight itself.

What about the implementation team?

At the time Foglight was still supported by Quest and they sent two representatives to spend a day at our offices to give us a presentation and then aid us through setting up Foglight on our test systems. We then had sufficient knowledge to proceed by ourselves setting up the production equivalent.

What other advice do I have?

In its basic configuration Foglight is relatively easy to install and use and will make supporting a large number of servers/databases much less time consuming. It can be further customised to your own needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 visitor found this review helpful
2 Comments
author avatarRandall Hinds
ELITE SQUADTOP 5Real User

We've been able to use Foglight & Spotlight over the years, but it is owned by our Database Support team. So, we don't have the luxury of deploying it broadly. I can't speak to the DB Monitoring functions as expertly as Rob does, but I can say the GUI is well laid out and makes excellent use of available screen real-estate. Not only is there a lot of info in a single view, but the data presentation is quite elegant. We will often check Spotlight/Foglight to correlate detail from other tools, confirm or rule-out false positives.

author avatarSenior Technical Consultant at a tech consulting company with 1,001-5,000 employees
Consultant

Easy to install and manage. Support various DB platform. One for all. but it's a little bit to deep dive to monitor you will take time to configuration.

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