Quest Foglight for APM Review

​We keep an eye on high latency, so we can handle bottlenecks before they become a bigger problem.​


How has it helped my organization?

We keep an eye on high latency, so we can handle bottlenecks before they become a bigger problem.

What is most valuable?

VMware environment. Because of the overall view of the VMware environment. As well as the alerting. At a glance I can easily see what is going on with all of my VMware environments, including top consumers of resources.

What needs improvement?

Since our purchase, the product has split in many ways. It needs to have more simplified – buy one buy all licensing. The “cartridge” concept for every little thing is a bit of a bother to implement.

What do I think about the stability of the solution?

We've had no issues with the stability.

What do I think about the scalability of the solution?

There have been no issues scaling it for our needs.

How are customer service and technical support?

Technical Support has been excellent. Since we originally purchased, Dell purchased Quest – and the support is excellent.

Which solution did I use previously and why did I switch?

Dell OpenManage and HP InsightManager provide different kinds of hardware level information, and we did not find suitable for our VM guest monitoring.

How was the initial setup?

The only issue I have had is with the “cartridge” concept, and the different updates to that. I am looking forward to trying the newer version sometime. Right now, this version just works well the way it is for what I want it for.

What about the implementation team?

We implemented it ourselves.

What's my experience with pricing, setup cost, and licensing?

Since the product split – the licensing is a bit more complex.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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