Quest InTrust Review

Technical support is knowledgeable and quick to respond


What is our primary use case?

It is used for compliance.

What is most valuable?

  1. Gathering information
  2. Scheduling

What needs improvement?

It needs to have better reporting. 

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

We have not encountered any issues with stability.

What do I think about the scalability of the solution?

We have not encountered any issues with scalability.

How are customer service and technical support?

I would rate the technical support very well as they are knowledgeable and quick to respond.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

It was very complex. There was poor native correlation. 

What's my experience with pricing, setup cost, and licensing?

Do a PoC. Make it detailed so it can help later. 

Which other solutions did I evaluate?

We evaluated ArcSight.

Which version of this solution are you currently using?

11
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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