QuickBase Review

Easy to implement, customize, and grow

What is most valuable?

QB is very easy to implement with pre-built apps such as the Project Management app. You can quickly customize it to fit your needs and it's easy to keep improving and growing your app. The ability to easily create reports is nice as well.

How has it helped my organization?

We used the Project Management app during an ERP implementation. It was a huge success for tracking the tasks and issues and has grown into a bug tracker and change request log after Go Live.

For how long have I used the solution?

1 year

What was my experience with deployment of the solution?

No. It was extremely easy to setup and we were up and running in less than an hour.

What do I think about the stability of the solution?

No. There have been 2 brief downtimes in the past year that we've used Quickbase. They are good about notifying customers when work will be done to the system so you can plan ahead.

What do I think about the scalability of the solution?

No. Our apps have been evolving and growing and Quickbase aids in our ability to do this.

How are customer service and technical support?

Customer Service:

Excellent. They have online tech support and always respond quickly. A tech will even set a time to have a call and remotely log in to work on the issue with you. You can give them access to your app and they will even dig into the problem for you, if needed.

Technical Support:

Excellent. They have always helped me and definitely know their product well.

Which solution did I use previously and why did I switch?

Yes, we tried Zoho as a Project Management app. It was too simple and lacked a lot of features that we needed.

How was the initial setup?

Setup is extremely easy. You can have a functional app in place in minutes thanks to their prebuilt apps. From there, you can customize the app as needed to fit your needs.

What about the implementation team?

In house.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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