Reports are easy and Quickbase gives you what you need at your fingertips.
Reports are easy and Quickbase gives you what you need at your fingertips.
Billing use to be a lot of papers from different tech's and now it is all done in Quickbase with no paper whatsoever. Tickets are entered and read the same day not at the end of the month now.
Formulas look like Greek. I need to learn and it just looks so complicated.
4 months using Quickbase.
No issues with deployment it was easy to transition into.
We have had no stability issue's yet.
Quickbase system has the ability to process our tickets no matter how many we use a month. It works great with a few or we have gotten up to 200 tickets a month so far no problems. Love the speed and flexibility of this program.
Customer Service is A+ and they help any where you need them with a friendly and knowledgeable attitude. I love the info videos.
Technical Support:A+
We used paper reports and ticket logs. It was very time consuming. Now NO paper work and it has cut our time in half.
A vendor team set up our system and I am learning to tweak it here and there.
They were very helpful and did everything we ask them to do.
Yes my boss looked at a few programs. I do not know which though.