QuickBase Review

We previously kept only hard copies of all our quotes, now we can share them digitally, or grant them QB access.


What is most valuable?

Access to Professionals, who are more than happy to help.

How has it helped my organization?

Allows us to keep all our information in one place accessible no matter where we travel to, different locations etc.

What needs improvement?

I have not encountered any areas for improvement, when working with my apps a couple of times I have thought, hmm this could be changed or maybe this would be a good idea, but Intuit has already thought of this. If there is something, that has not been thought of I can submit it to the community and it could possibly be a future enhancement.

For how long have I used the solution?

1 year and 2 months

What was my experience with deployment of the solution?

None

What do I think about the stability of the solution?

There was one time where Quickbase was down, I called and let them know the issue I was having the let me know that it was not just me that it was affecting all QB users, then provided me with a website where I could view status updates while they were working on it. The issue started around 3:30pm and was up and running by the next business day, when I signed in.

What do I think about the scalability of the solution?

None

How are customer service and technical support?

Customer Service:

102% excellent

Technical Support:

Super awesome

Which solution did I use previously and why did I switch?

We previously kept only hard copies of all our quotes, now we can share them with sales reps digitally, or grant them QB access. In addition with our further expansion into other territories we are able to share information seamlessly.

How was the initial setup?

Easy enough. If I were in a situation where I wasn't as technically inclined, there is a great team ready to help.

What other advice do I have?

Quickbase is a powerhouse, with unlimited possibilities and versatility for use.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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