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QuickBase Review
QuickBase is very easy to learn and deploy. The platform allows for development of apps within days.


Valuable Features:

Dynamic form rules

Customization of email notifications based on any fired action of a field

Improvements to My Organization:

We have migrated various spreadsheets into QuickBase, which has allowed multiple users to work on the same database at the same time and provided us with better tracking.

Room for Improvement:

Allow for multiple languages.

There is only the capability of having 1 report per notification. We would like to be able to insert multiple reports into the one email notification to give a better overview.

Use of Solution:

3 Years

Deployment Issues:

None

Stability Issues:

Only issue is a challenge we have with employees resetting their passwords due to forgetting their security questions.

Scalability Issues:

None

Customer Service:

Customer service is great on the weekdays, but almost non-existent on the weekends. Our business is a 7 day a week operation, and sometimes support is delayed.

Technical Support:

The level of technical support is high, but sometimes it takes a few iterations to get the answer you need do to canned responses in the beginning.

Previous Solutions:

No

Initial Setup:

The initial setup was straightforward, and training the end users was very simple.

Implementation Team:

We implemented internally, but we leveraged Advantage QuickBase to help train the trainer on QuickBase development.

ROI:

I'm not allowed to discuss the specifics, but the solution has been financially favorable versus other solutions.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
2 visitors found this review helpful
Reviewer148614 li?1414338641Marketin190485 li?1423143718

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