How has it helped my organization?
In our business many of our folks work in the field. We created a killer timecards application to manage project labor cost. We process 300 timecards a week and upload them into Intuit QuickBooks and process payroll with Intuit Payroll Services.
Our Human Resources app manages personnel and benefits data allowing us to reconcile benefits providers' invoices and the company's costs of benefits.
In the Construction business, we recognize revenue and cost using the Percentage of Completion accounting method. I wrote a QuickBase app to do Work In Process calculations.
These apps and others I have created increase our productivity and allow us to manage our back office with with just a few employees.
For how long have I used the solution?
What was my experience with deployment of the solution?
None at all because you can take one workflow challenge at a time and create a more efficient and productive solution at your own pace.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
QuickBase is the most easily scalable software product I have encountered in my 30 years of software solution implementations.
How are customer service and technical support?
Superior. Technical Support
Which solution did I use previously and why did I switch?
We graduated from spreadsheets and MSAccess. We switched because we needed a web based solution.
How was the initial setup?
Easy because you do not have to drop entire software product on your employees all at once.
What about the implementation team?
I developed all the applications for our company.
What was our ROI?
ROI is a more productive back office team where QuickBase is the first choice solution vs. human beings.
What other advice do I have?
QuickBase is the only product where I can translate the manner in which our company does business into a software solution(s). I have yet to find a workflow challenge or unique project requirement that I cannot satisfy with QuickBase.