QuickBase Review

Features such as automated emails, workflows/business logic, and custom dashboards ensure access to real-time information, but the mobile app needs improvement.


Valuable Features:

We have found from using Intuit QuickBase that it allows for very custom, time-consuming business processes to be transformed into a simple "app" or database without any coding. The platform is a perfect alternative to Microsoft Access or Excel. The interface truly ensures adoption by all users (especially non-tech savvy individuals). QuickBase features such as automated emails, workflows/business logic, and custom dashboards with reporting ensure my users always have real-time information. Using QuickBase apps that support hundreds of users and core business processes, many which are custom to the industry or organization, replaces the need for ERP functionality. 

Improvements to My Organization:

QuickBase has created a level of efficiency within the company that has not only reduced time on task, but has also increased accuracy. The solution has provided us with a tool to track and move information effortlessly, allowing us to eliminate our dependence on spreadsheets for tracking of time and expense reports. QuickBase has become a centralized point for all employees in the company. No longer are employees wasting valuable time searching for the most current template to complete their daily reporting. Another efficiency noted by implementing the system was the massive reduction in the number of emails with attached process documents sent back and forth between individuals and the many project and task status update emails.

Room for Improvement:

Improve mobile app and increase branding/white-labeling.

Use of Solution:

Over 2 years

Deployment Issues:

No, deployment and training was very simple due to the simple to understand interface.

Customer Service:

5 star - always helpful and quick to respond

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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