Rackspace Cloud [EOL] Review

Image backup is a valuable feature. It doesn't offer Elastic IP.


What is most valuable?

Image backup is a valuable feature. Even though this is a common feature, it is very helpful for us.

What needs improvement?

  • I found the elastic beanstalk of AWS very powerful and helpful. I think Rackspace should offer this sort of service.
  • EBL offers better ready application server configuration and much more advanced capabilities.
  • It doesn't offer Elastic IP like AWS. And also we can't configure our server based on region.
  • Rackspace doesn't offer databases/warehouses like AWS, RDS, RedShift, SimpleDB, and DynamoDB.
  • AWS offer a free usage tier, and Rackspace does not.
  • You can visually stop/start servers using AWS interface, which I found less comfortable in Rackspace.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

  • Vertical scalability is very limited compare with Amazon EC2, which offers many sorts of instances.
  • We can stop/resume/terminate EC2 instances using the AWS visual control panel. But so far, I found this sort of activity less user friendly in Rackspace.
  • Right now, we are working with Zoomdata. We can test/install Zoomdata in AWS EC2 instance with one click. This is a huge benefit for those who want to work with Zoomdata along with an AWS server.
  • Rackspace definitely does not offer these services for Zoomdata.

How are customer service and technical support?

Technical support has been good, so far. I would rate them above average, but not super excellent.

Which solution did I use previously and why did I switch?

We didn't use any previous solution. Right now, we are using AWS and find it very powerful and flexible.

How was the initial setup?

The setup was straightforward.

Which other solutions did I evaluate?

We did not evaluate other solutions.

What other advice do I have?

If anyone's application is small and simple, then I would suggest Rackspace. Rackspace is suitable for SME.

But if anyone's application requires complex situations and an Enterprise environment to auto-scale, handling lots of services, with super control over your cloud server, then I would suggest AWS.

Right now, I am working with AWS and found many advance features which do not exist in Rackspace.

I am working with Rackspace for a school automation project which is running in Bangladesh.

Which version of this solution are you currently using?

8 GB Classic v1
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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