Room for Improvement:
We’re working with Radview to make it a 10; they are very receptive to all of our suggestions for improvement. They can improve in the reporting - the ability to generate custom reports. It may be that we don’t know enough, but certainly the data is there.
Use of Solution:
Personally, I have used the solution for two and half years.
They are the best of all of the vendors I deal with, hands down. They are there when we need them. I couldn’t ask for anything more.
We deploy it quite frequently with current integrations. We use the integration with Amazon Web Services very frequently with the standup of additional which makes capacity very easy within the tool. As it integrates very easily with AWS, it allows the creating of load generators on demand, and then tearing them down after, so we can save on cost.
It was done in-house. We used the Radview training services. It was very well done, we were pleased. The integrations don’t require Radview’s services. They have very good tutorials online, and the intensive training they provided was great.
There has been an ROI, as since we implemented a more robust performance testing program on our own products, our customer’s satisfaction has increased. That’s how I would measure the value.
Cost and Licensing Advice:
They are more than competitive; they are hands down better than their competitors. It’s just a better product, so it’s a no brainer.
I think that we have a very good working relationship. They are very responsive to our needs, if that be support or implementation of new features. One of the things I have enjoyed the most is being able to influence the features implemented. They ask for feature requests and things we may need and they have acted upon those and given us additional features. The relationship has been very good, no issues whatsoever.