- The ability to and conceptualize the experience for users is great.
- Also, the price as the bang for your buck is good.
- I also really like the user interface as it is quite user friendly.
- Lastly, the graphics make it easy to follow and are easy to identify.
Improvements to My Organization
We updated to the system and did thorough testing. Before we updated the site, we used the system to see what the experience would be for the user, if it would be fast enough in particular. It's a great way to check response times, including across different networks.
We'll definitely continue to use it into the future.
Room for Improvement
When it finds a problem with response times, it doesn't specify exactly where the problem actually is. It just says that there is a problem.
For example, it says the time, and we can see if the response time is taking too long, but it doesn't necessarily specify where along the path the problem lies.
Use of Solution
We've used it for a year and a half.
We upgraded from 2,000 to 6,000 users with no problems.
Customer Service and Technical Support
10/10 Technical Support
We previously used LoadRunner, and switched because of the price.
We used a vendor team and they were 10/10.
Other Solutions Considered
We did evaluate other products, particularly a product called JMeter. We thought it would to be difficult to deploy and require significantly more programming.
You need to find a person who understands the product and have him show you how to take advantage of it.
Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Nov 22 2015