What is our primary use case?
We use Radware DefensePro as a part of a shock security operation center and for securing our network. For our servers, we use Radware DefensePro.
I always recommend this for the banking and manufacturing sectors where we have to secure the networks. It is an anti-DDoS solution.
We have to secure our networks for all incoming traffic, denial of service attacks, and other types of intrusion. We have multiple attacks attempting to access our internal networks.
We install Radware DefensePro as an internal application for external work, which will maintain our security so that the external attacker is unable to access our network services.
To secure our networks from the external world for different types of attacks, we use Radware DefensePro as an anti-DDoS service, which is very effective.
How has it helped my organization?
One of our customers is in the banking sector. Previously, the performance of their network and external servers was very slow. The client frequently has problems with network server downtime from different attacks.
Previously, the client was only using firewalls to secure the port structure. Now, after installing the Radware DefensePro anti-DDoS solution, they are 99% secure.
Over the last year, there has been no less frequency of the attacks. Radware DefensePro has been invaluable to the customers. They are using it seamlessly to protect their networks.
What is most valuable?
With the secure signature feature, the Radware DefensePro is a big assistance. It is a big help to our customers to improve their productivity and performance. The prompt response from the Radware team is definitely increasing in the new era.
Radware DefensePro is already working well for us, but I want a little bit of improvement, i.e. zero downtime.
What needs improvement?
We have no problem at all with Radware DefensePro. I have recommended it to more than 50 clients with no complaints about the interface's ease of use.
There are some technical issues. For first time users, the security configuration is a continuous learning process. It is not easy.
Radware DefensePro requires a continuous learning process. Using this technology, we can improve our network. That is why we recommend the product for security monitoring.
Based on the different attack mechanisms, we use Radware DefensePro to provide security for our clients' networks very effectively.
What do I think about the stability of the solution?
I like the stability of Radware DefensePro. I'm a diehard fan of Radware DefensePro and the vast functionality. The IPS solution is awesome from the Radware site.
What do I think about the scalability of the solution?
Radware DefensePro is very scalable. We use it with more than 15 customers, some in manufacturing, some in banking. They are using Radware DefensePro very effectively. From my understanding, there have been no issues reported.
Depending on the network and the client agreement, the product can be deployed within 2 days. We streamline processes over 15 days to implement the policies.
We use Radware DefensePro in order to streamline hand holding and gift turning. We generally recommend the product to our customers. All of our customers use Radware DefensePro effectively and there have been no complaints.
If any of our clients experience issues, the customer support from Radware resolves them quickly. Otherwise, our team will resolve the issues personally.
We require only two people to maintain the solution. One is a solution architect and the second is a deployment guide. Our team requires fifteen days to monitor and streamline the process.
Usually, our customers implement this solution every day for 24/7/365 banking and manufacturing automation in the data center.
How are customer service and technical support?
Radware's customer service is very good. My team always uses it. It's definitely something they need to improve on, but we don't have any complaints at all.
If you previously used a different solution, which one did you use and why did you switch?
In my experience, I have used multiple technologies, but I feel that the most effective solution is always from Radware.
How was the initial setup?
Radware DefensePro is easy to deploy and integrate with different technologies. It is simple.
For the deployment strategy, sometimes we have to use the line mode, and sometimes we use a different structure. The configuration is purely dependent upon the network, i.e. which segment that you are deploying.
Sometimes, in order to establish automation in a cloud data center, we have to take the product and design some custom settings. Sometimes, we have in-house data center requirements, so we have to design those accordingly.
We can setup Radware DefensePro within one or two days, i.e. easily within one day. The product does not take more than two days at a time to integrate.
What about the implementation team?
With Radware DefensePro, integration with multiple applications is included in the solution setup. In our company, there is a dedicated team that takes care of the setup. For my own position, I only have to use this technology.
Which other solutions did I evaluate?
I'm a die hard fan of Radware DefensePro. I'm using it and recommending it everywhere. When I evaluated security products for the enterprise sector, we tried Symantec products.
What other advice do I have?
When we talk about the technical features of Radware DefensePro, the outcome is that we recommend it to most of our customers. We always suggest to try and test it before acquiring the product. We always suggest that the customer do the POC.
We value the customer experience of how easy the Radware DefensePro solution is. The product is a great help to them.
When we talk about the different new features required, Radware needs to incorporate a feature for better security alerts.
I would rate this product a 9.5 out of ten overall because it is easy to use and for the performance against internal/external attacks. The response times from the Radware customer support team is very awesome.
I rate Radware DefensePro with 9.5, but you can easily say that the product deserves a 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.