Rally Software Review

The information can be viewed and customized easily. The defect-management cycle needs work so that the functionality is all the way through.

What is most valuable?

We use it at the enterprise level, from the leadership to managers to teams, and everyone can use the same software easily.

It's very user friendly and intuitive as the information can be viewed and customized easily.

How has it helped my organization?

It's the first software that allows everyone to use the same software that is actually user friendly.

What needs improvement?

An improvement would be if at the leadership level, they want to view certain teams, it’s easy to break down. For example, if a portfolio is 60 teams, as a director, I can filter and easily see only my teams and the stats I want.

Also, the defect-management cycle needs work. It's already there, but the functionality isn't all the way through.

It could offer more functionality and spread those functionalities to individual users in a way they can understand. That would make it more intuitive, but I understand that doing so is a challenge.

For how long have I used the solution?

We've been using it for over five years.

What do I think about the stability of the solution?

We haven’t had any stability issues.

What do I think about the scalability of the solution?

It’s meant for scaling and that’s the top functionality.

How are customer service and technical support?

They were great. Never any issues.

Which solution did I use previously and why did I switch?

It was already in place when I joined.

How was the initial setup?

I've performed installations in other organizations, and it was very intuitive.

Which other solutions did I evaluate?

We also looked at products that have good scalability because of the size of our enterprise.

What other advice do I have?

My advice would be to use it. As with any tool it has advantages and disadvantages.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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