Rally Software Review

Defect management helps us in QA with tracking. Rampup with this tool was straightforward.

What is most valuable?

Defect management is most valuable, since I am on the QA side. It's a very good tracker.

How has it helped my organization?

We have centralized all our agile process on it, so it's been our agile central during the project.

What needs improvement?

Based on my experience and the level of use, I think this tool fits everything we need.

For how long have I used the solution?

I’ve been using Agile Central for 1.5 years.

What do I think about the stability of the solution?

Sometimes the app freezes when creating either user stories or defects in Safari. The performance, in terms of response time when creating elements, is not as expected.

What do I think about the scalability of the solution?

I have not seen any scalability problems.

How are customer service and technical support?

I have never requested for support before.

Which solution did I use previously and why did I switch?

I had the chance to work with Atlassian JIRA in a prior project. When I arrived at my current project, it was the first time I worked with Agile Central and I am still using it.

How was the initial setup?

The rampup was very straightforward.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing it is not my responsibility. I am an end user only.

Which other solutions did I evaluate?

Choosing the tool was not my responsibility. However, I was using another tool and the rampup with this one was very straightforward.

What other advice do I have?

I would recommend using it without any doubt. I think it fits perfectly with the agile processes.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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