Rally Software Review

I like the real-time status tracking and the ability to see vital information in one screen.

What is most valuable?

  • Real-time status tracking
  • Capacity planning
  • Ease of configuration of reports and dashboards
  • Iteration and release planning
  • Ability to personalize views
  • Ability to see vital information in one screen as opposed to having to navigate to multiple pages

How has it helped my organization?

Capacity and resource planning help us understand how much work an individual can accommodate per sprint and if any one person is over-allocated.

Release planning is made simpler by the Agile Central interface.

What needs improvement?

Honestly, I can’t think of any areas that need improvement.

For how long have I used the solution?

I have been using Agile Central for four and a half years.

What do I think about the stability of the solution?

Once or twice in a couple years we experienced outages, but not frequently.

What do I think about the scalability of the solution?

I have used Agile Central in small organizations, as well as large organizations working in a Scaled Agile Framework (SAFe) environment.

How is customer service and technical support?

I have never had to use technical support.

Which solutions did we use previously?

I have not previously used another solution, but I have to use JIRA now and I would rate JIRA a 3/10 compared to Agile Central at a 10/10.

How was the initial setup?

I was not an admin of the tool, so I’m not sure how complex the application setup was.

What's my experience with pricing, setup cost, and licensing?

I don’t know about the pricing.

Which other solutions did I evaluate?

I was not in charge of making the decision to purchase the product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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