- It is easy to use.
- The flexible manner data is entered/viewed.
- Good technical and company support.
- Good range of out-of-the-box reports and easy-to-construct customized reports.
Parts of our business use Agile Central to deliver in an agile and features-based method. It is a much more user-friendly product compared to other products in market.
Pricing could be improved. Compared to JIRA, it is not cost effective for a large user base (1000 user plus). User licenses should be a group level within the company, rather than company level.
Jira is more cost effective once set up – no cost per user seat.
RALLY costs around $60/month/user seat
If you then multiply this cost by the number of users (let's say 2000 – 5000 users), it's a very large amount of money, not effective from a price point of view.
If we could get an Enterprise license at a reasonable price then, management's view of the product may change.
I have been using Agile Central for two years.
It has good availability.
We did not have scalability issues.
Technical support is good. A local resource is always available, is knowledgeable and visits us on site when needed.
Excel sheets were previously used, prior to moving to an agile-based delivery.
Setup was easy in conjunction with technical/local support to discuss the method of working in our company.
There is good pricing for a small number of user licenses (i.e., 50 to 200) for outcome (effective usage including reporting).
We evaluated JIRA and others.