Rally Software Review

I like the manner data is entered/viewed. It provides a range of out-of-the-box reports.


What is most valuable?

  • It is easy to use.
  • The flexible manner data is entered/viewed.
  • Good technical and company support.
  • Good range of out-of-the-box reports and easy-to-construct customized reports.

How has it helped my organization?

Parts of our business use Agile Central to deliver in an agile and features-based method. It is a much more user-friendly product compared to other products in market.

What needs improvement?

Pricing could be improved. Compared to JIRA, it is not cost effective for a large user base (1000 user plus). User licenses should be a group level within the company, rather than company level.

Jira is more cost effective once set up – no cost per user seat.

RALLY costs around $60/month/user seat

If you then multiply this cost by the number of users (let's say 2000 – 5000 users), it's a very large amount of money, not effective from a price point of view.

If we could get an Enterprise license at a reasonable price then, management's view of the product may change.

For how long have I used the solution?

I have been using Agile Central for two years.

What do I think about the stability of the solution?

It has good availability.

What do I think about the scalability of the solution?

We did not have scalability issues.

How are customer service and technical support?

Technical support is good. A local resource is always available, is knowledgeable and visits us on site when needed.

Which solution did I use previously and why did I switch?

Excel sheets were previously used, prior to moving to an agile-based delivery.

How was the initial setup?

Setup was easy in conjunction with technical/local support to discuss the method of working in our company.

What's my experience with pricing, setup cost, and licensing?

There is good pricing for a small number of user licenses (i.e., 50 to 200) for outcome (effective usage including reporting).

Which other solutions did I evaluate?

We evaluated JIRA and others.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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