Rally Software Review

As a requirements engineer, most valuable is user story writing/editing/reviewing with peers.

What is most valuable?

As a requirements engineer, most valuable is user story writing/editing/reviewing with peers.

How has it helped my organization?

It is supposed to shorten the project’s lifecycle. I do not have proof of this.

What needs improvement?

The text editor is for sure an area with room for improvement. Under IE 11, the Backspace key is not functioning as expected; it deletes and also inserts empty rows. If you continue, you end up with a lot of empty rows that you do not want. The DEL key, as well. Formatting is difficult.

A CR (carriage return) always creates a new paragraph. But sometimes you just want to stress something in relation to previous statement, but you do not want it in a new paragraph.

Pasting text from Word can create a lot of formatting issues, mostly in cases when the font is not recognized. Also, features such as graphics and tables are supported but only if coming from Word. So, if you want to eliminate a column or a row, you need to go back into Word, make the update, and then past back in the editor. In fact, if you want to come back to a text and edit it, it is very difficult to maintain the initial format.

These issues slowed down my work.

My comments are meant to help improve the product, not criticize it.

For how long have I used the solution?

I have used Agile Central for five years.

What do I think about the stability of the solution?

We have not had stability issues.

What do I think about the scalability of the solution?

We have not had scalability issues.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

This is our first solution for agile projects.

How was the initial setup?

Setup was somehow difficult until all folders had been created and the rules on how to use them were set up. This has nothing to do with the product itself.

What's my experience with pricing, setup cost, and licensing?

I had no involvement in this, so no advice.

Which other solutions did I evaluate?

It was a company decision. I just adopted the company decision.

What other advice do I have?

Be very clear in agile and then “map” your knowledge into the product setup.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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