Rally Software Review

I really value the customizable dashboards, taskboards and easy filters. Enterprise backups could be improved.


What is most valuable?

I really value the customizable dashboards, taskboards and easy filters.

How has it helped my organization?

New features with Team Capacity Plan have helped our organization.

What needs improvement?

  • Performance is very bad especially late evening and on Fridays.
  • Enterprise backups could be improved.

For how long have I used the solution?

I have used it for three years.

What do I think about the stability of the solution?

I did not encounter any stability issues.

What do I think about the scalability of the solution?

There were some scalability issues after integration with internal tools like TFS.

How is customer service and technical support?

Technical support has lots of room for improvement. We do not get the support that we need for problem resolutions.

How was the initial setup?

Initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

This is expensive compared to other tools like JIRA.

Which other solutions did I evaluate?

We evaluated JIRA and VersionOne.

What other advice do I have?

Compare other products before making a decision on features and pricing along with customer support reviews.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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