Easy to use - without any dev skills you can automate some nice things
C# or VB.NET is used for development, and you can find a lot of information online
Fast email support and a forum with several experienced users and Ranorex employees on it
Online webinars to help you get started
We can combine Ranorex with Jenkins and JIRA. We can store our test results in a database, configure our email templates, and create libraries so we can easily reuse code.
Improvements to My Organization
Automatic testing of a web solution every night and after every deployment
Every morning we get a test status of our different brands. We've created status pages that read the test status from a database, so we get a clear overview of all the tests that have been running at night or after each deployment
Everybody have access to our status pages and can have a look of the status of a specific test
Room for Improvement
More possibilities on mobile devices, as we have already encountered some problems with iFrames integrated in a web page.
Use of Solution
We bought this solution more than a year ago, in March 2014.
Customer Service and Technical Support
It's at a high level, as we always get a clear and fast answer. There’s also a lot of activity on the Ranorex forum.
Setup and installation was straightforward. If you watch the online webinars, you can easily start with recording test steps. If you have previous experience with C# or VB.NET in visual studios, you won’t have any problems developing in Ranorex. Otherwise, you can find a lot of information online how to expand your recorded modules with additional code.
We did the implementation by ourselves, it was not that difficult to install and add the license key.
Previously, we had to check and test every night the same test sets, and after every deployment a basic check of several test cases was needed. To do that, we needed a full time person to do that. Now, we can focus on new functionalities after each deployment.
Other Solutions Considered
We did some tests with Selenium, but you still need a lot of dev skills to setup and write an automated test.
Try the free trial and have a look at the several demo videos.
Disclosure: I am a real user, and this review is based on my own experience and opinions.