It allows us to replay user actions for desktop applications.
Ranorex Studio Review
It was able to read some of our custom components while other tools failed to do that, but running it in a distributed environment was a challenge since it requires an active user session.
What is most valuable?
How has it helped my organization?
Unfortunately, we were not able to drive this project to completion due to incompatibility between our offerings and product functionality, as well as internal politics.
What needs improvement?
Running the tool in a distributed environment was a challenge since Ranorex requires an active user session.
For how long have I used the solution?
I've been using it for one year.
What was my experience with deployment of the solution?
No issues with deployment.
What do I think about the stability of the solution?
As stated above, we had compatibility issues.
How are customer service and technical support?
Customer Service:
Excellent – very quick and detailed responses.
Technical Support:Excellent – very quick and detailed responses.
Which solution did I use previously and why did I switch?
Ranorex was able to read some of our custom components, while other tools failed to do that. Also, it was within our budget.
How was the initial setup?
Very easy – desktop application installation. It's almost one click, and only takes five minutes.
What about the implementation team?
We did it in-house.
What's my experience with pricing, setup cost, and licensing?
Pricing is fair.
What other advice do I have?
Check if all your components are recognized by Ranorex prior to buying.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Nov 24 2015
Author
it_user342603
Application Support Engineer at a financial services firm with 51-200 employees
Vendor
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