What is most valuable?
Dashboard and manageability.
How has it helped my organization?
Easy to use and spend less time on setups/troubleshooting.
What needs improvement?
There were some difficulties in product setup, but after those issues were resolved, there were no issues.
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and technical support?
Which solution did I use previously and why did I switch?
SCCM. That product was not easy to use.
How was the initial setup?
Setting up the application was easy, but connection to the AD structure was a little harder than with other applications.
What's my experience with pricing, setup cost, and licensing?
Which other solutions did I evaluate?
What other advice do I have?
Look into standardizing your naming schemes prior to implementation. It will save you a lot of time later.
Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Aug 21 2017