Rapid7 InsightVM Review

Poor reporting, lacking in features, but the technical support is not bad

What is our primary use case?

I primarily using Rapid7 for vulnerability assessment and reporting.

How has it helped my organization?

At this point, we are not happy with Rapid7.

What needs improvement?

The reporting is very bad when you compare it with other vulnerability assessment tools.

This product is for basic vulnerability assessments, only, and is lacking in features such as compliance, assessment, assets, inventory, and batch management.

For how long have I used the solution?

I have been using Rapid7 InsightVM for five years.

What do I think about the scalability of the solution?

I would say that the scalability is 50-50. It does not offer much in terms of being able to scale. We have approximately 3,000 users.

How are customer service and technical support?

I have been in contact with technical support and they are not bad.

What's my experience with pricing, setup cost, and licensing?

Comparing the price with the value that we receive, I am not happy with it.

Which other solutions did I evaluate?

We are currently looking to replace Rapid7 with another product.

Currently, we are working with Tenable Nessus and Qualys.

What other advice do I have?

I would rate this solution a five out of ten.

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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