ReadyAPI Review

A great single platform for functional testing, load testing security, and service actualization

What is our primary use case?

We are partners with SmartBear and I'm a test architect.

What is most valuable?

ReadyAPI is one of the best tools for API testing because they have made a single platform for functional testing, load testing security, and also service actualization. We also have virtual work that can be an add-in within ReadyAPI. For integration for CACD, they have something called TestEngine, which can also be an add-on for ReadyAPI. We use Python request library and things like that but if you're a bigger organization with hundreds of APIs, then ReadyAPI is a one-stop solution for complete API testing. If you consider TestComplete and other products for an equivalent outcome, you might get something nearly comparable, butReadyAPI is the outstanding product.

What needs improvement?

I think the security testing with API could be improved as they provide limited templates. It would be helpful if they provided us with more capabilities and the flexibility of adding more custom verification for the security testing part of ReadyAPI. Basically, some additional features would improve the product. 

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the scalability of the solution?

If you are thinking about huge numbers of APIs that need to be maintained and executed, this product can be scalable to large amounts. We can create multiple projects, maintain them and group them according to what suits our test skills. All this comes with a beautified structure from whatever SoapUI open source we have. They carry all the advantages of open source and additionally they are non-scripting and generate reports after test events. All these things as well as custom reporting if you need that, so it's very comfortable for scaling.

We need to use ReadyAPI for scalability, because if you go to RestAssured and are writing a framework there, it is good for a hundred APIs. But if you go for a thousand APIs you'll need to have someone to maintain the code completely and to fix it whenever it's failing. You need to rewrite the frameworks and then if your API is getting updated you need to modify all this stuff, but here the API is so good.

How are customer service and technical support?

Technical support is very good. If you have a customer ID and you purchase the license, I think you will get a response from SmartBear within 24 hours. They also give a platform for requesting new features. They have a large technical team who analyze and try to implement, and they give you the status of your suggestions, so they will tell you that they're still in the process of analyzing whether they will accept them or not. Their community, the SmartBear community, is huge and very well organized actually. If you have any technical questions, even if you don't raise a support ticket but raise a question in the community, they have multiple community managers for specific products. They'll either answer or tag someone to answer any question. 

Which solution did I use previously and why did I switch?

I previously worked with SoapUI Open Source, and also with ParaSoft SOAtest which is a similar product to ReadyAPI from the ParaSoft SOAtest. That is also a very good API testing tool and I think they recently added smart generator features and other things. I think that perhaps their ID is not very compatible and not as user friendly as ReadyAPI, but it also has very good features.

How was the initial setup?

The initial setup is pretty straightforward, it's just an exe. And then when we execute it, the UI pops up and we can use it. Recently I think they've added a lot of integrations and other new releases. Implementation takes a couple of minutes and we're up and running. 

What's my experience with pricing, setup cost, and licensing?

When it comes to large enterprise, ReadyAPI is good. They also sell specific additional products but they don't force you to buy the complete package. You can select and purchase whichever products you want. The price is reasonable and I don't think it's very high, because of the flexibility - anyone can buy any product at any time.

What other advice do I have?

If you're testing mainly on API and then you want to have a full-fledged API testing on load performance, function, security, etc., this product will actually be a one-stop platform for that.

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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