What is most valuable?
The ability to only share applications (versus your entire Desktop) with participants is my favorite feature.
How has it helped my organization?
This allows us to conduct client training without having to travel to the client's place of business.
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and technical support?
Customer Service: Excellent. Have been able to help me determine when to use the operator assisted service and even demo-ed this experience for me in order to make more informed decision.Technical Support: Tech guys have always been very quick to respond and provide great level of follow-up after an issue is resolved.
Which solution did I use previously and why did I switch?
WebEx - cost - ReadyTalk is cheaper and provides all the features we wanted