ReadyTalk Review
ReadyTalk - the best option there is.


Valuable Features

Customer service - world class customer service

Improvements to My Organization

No technical malfunctions mid-webinar. Previously we had to deal with MAJOR technical malfunctions monthly.

Room for Improvement

You have to schedule operator-assisted audio events 24 hours in advance, if the turn around time could be quicker - it would help with last minute events.

Use of Solution

3 years

Deployment Issues

No issues with deployment.

Stability Issues

No issues with stability.

Scalability Issues

No issues with scalability.

Customer Service and Technical Support

Customer Service:

World-Class!

Technical Support:

World-Class!

Previous Solutions

We switched because the other products weren't reliable - we had major technical issues with the other solutions we used prior to finding ReadyTalk.

Initial Setup

Straightforward.

Implementation Team

In-House.

Other Solutions Considered

Yes.

WebEx, Adobe, GoToMetting, ON24

Other Advice

Save yourself pain and stress - select ReadyTalk.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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