ReadyTalk Review

ReadyTalk - the best option there is.


What is most valuable?

Customer service - world class customer service

How has it helped my organization?

No technical malfunctions mid-webinar. Previously we had to deal with MAJOR technical malfunctions monthly.

What needs improvement?

You have to schedule operator-assisted audio events 24 hours in advance, if the turn around time could be quicker - it would help with last minute events.

For how long have I used the solution?

3 years

What was my experience with deployment of the solution?

No issues with deployment.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Customer Service:

World-Class!

Technical Support:

World-Class!

Which solution did I use previously and why did I switch?

We switched because the other products weren't reliable - we had major technical issues with the other solutions we used prior to finding ReadyTalk.

How was the initial setup?

Straightforward.

What about the implementation team?

In-House.

Which other solutions did I evaluate?

Yes.

WebEx, Adobe, GoToMetting, ON24

What other advice do I have?

Save yourself pain and stress - select ReadyTalk.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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