ReadyTalk Review

A great solution for our web-conferencing needs.


What is most valuable?

The ability to record and archive webinars.

How has it helped my organization?

I utilize ReadyTalk to train roughly 300 people monthly ... my colleagues use it to host staff meetings, to supplement coursework from our online university, to deliver organizational content to our constituent base.

While there may be other solutions out there, ReadyTalk has been ours.

What needs improvement?

The aesthetics are not great ...

For how long have I used the solution?

3+ years

What was my experience with deployment of the solution?

I haven't for a few years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No - we have meetings with 3 people and meetings with 300+ people.

How are customer service and technical support?

Customer Service:

Quick and friendly -- I'd give them an A.

Technical Support:

I've only needed technical assistance once and they were quick to offer suggestions -- and one of them worked for me.

Which solution did I use previously and why did I switch?

No, I did not use a web-conferencing solution before RT.

How was the initial setup?

Not complex at all.

What about the implementation team?

We handled the implementation in-house.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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