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ReadyTalk Review

A great solution for our web-conferencing needs.

Valuable Features

The ability to record and archive webinars.

Improvements to My Organization

I utilize ReadyTalk to train roughly 300 people monthly ... my colleagues use it to host staff meetings, to supplement coursework from our online university, to deliver organizational content to our constituent base.

While there may be other solutions out there, ReadyTalk has been ours.

Room for Improvement

The aesthetics are not great ...

Use of Solution

3+ years

Deployment Issues

I haven't for a few years.

Stability Issues

No.

Scalability Issues

No - we have meetings with 3 people and meetings with 300+ people.

Customer Service and Technical Support

Customer Service:

Quick and friendly -- I'd give them an A.

Technical Support:

I've only needed technical assistance once and they were quick to offer suggestions -- and one of them worked for me.

Previous Solutions

No, I did not use a web-conferencing solution before RT.

Initial Setup

Not complex at all.

Implementation Team

We handled the implementation in-house.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Dec 17 2014

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