Red Hat Fuse Review

Default settings are enough to handle most requirements, but needs more flexibility

What is our primary use case?

We have our web server, our app server, and our database installed using the Red Hat OS.

What is most valuable?

When comparing the database in Red Hat to that in Windows, we do prefer Red Hat based on its performance.

The installation is quite okay. We don't really change much in the configuration. Most of the time, most of the settings remain with the default and we are able to handle our needs using the default setting. But for some clients, maybe due to their connection, or due to their OEM, we need to adjust the settings a bit. 

So far there is not much concern.

What needs improvement?

Currently, the main point of concern for us is how flexible it is to cater to different requirements. It should be more flexible.

For how long have I used the solution?

I have been using Red Hat Fuse for more than 13 years. Most of our products are implemented using the Red Hat. So it's been many years already.

We have different versions because our clients who implemented earlier may still have the old version. With new implementations, we'll normally recommend for the newer version. For example, we have a client who implemented version seven. Some clients are still using version four point something because they haven't done upgrades for many years. So it depends on when they implemented and also whether they do upgrades.

Additionally, we have clients that are on cloud and on premises, as well.

What do I think about the stability of the solution?

For us, Red Hat Fuse is stable.

What do I think about the scalability of the solution?

I think we have more than 30 people working with Red Hat Fuse because we have more than 30 clients and most of our clients have Red Hat.

We definitely plan to increase usage because all our new clients and new prospects will continue to increase.

How are customer service and technical support?

I am in touch with Red Hat support once a while. We might raise support because of the patches. Whenever we apply the patches, if we encounter any issue, we will raise the support to the Red Hat. But most of the time, after we implement, it's quite stable. So there is nothing much to raise.

Which solution did I use previously and why did I switch?

We currently use other solutions, like Windows or other OSs. But the most common is Red Hat. I would say 80% or more are using the Red Hat OS.

Some of our clients already have existing servers with the Windows platform, so they don't want to change. So, we have to implement the existing platform in Windows.

How was the initial setup?

The installation is okay. Because we have a team who does the OS installation for the client, we don't have much concern. Because it is handled by a separate team I don't have the details with me. We don't have much concern about the installation.

What about the implementation team?

We only need one person to do the deployment who is from the DB team, so they know about the database and the server. 1% can handle the whole thing.

What's my experience with pricing, setup cost, and licensing?

In terms of price, it depends on the package the client signs.

What other advice do I have?

Actually, we are doing R&D on Red Hat Fuse. We are looking to move some of our application framework to use Red Hat Fuse. But we haven't decide yet. It's still in the decision stage.

On a scale of one to ten, based on our earlier Proof of Concept, I would give Red Hat Fuse a seven. Because the Proof of Concept was done two years ago we are now going to resume again and we are now at the decision making point. We still find that we need some customization in order to meet our clients' needs. Even if it is more compliant, there are still some customizations required in order to meet our clients' requirements.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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