Replicon Review

PTO tracking is good. ​Many bugs in the gen2 platform are not fixed, yet they still have clients on this platform.


What is most valuable?

  • Project time 
  • PTO tracking

How has it helped my organization?

Has improved the PTO tracking process

What needs improvement?

Many bugs in the gen2 platform are not fixed, yet they still have clients on this platform.  The upgrade process to the new platform should be more seamless, but this may only apply to clients on older implementations. 

For how long have I used the solution?

I've used it for one year.

What was my experience with deployment of the solution?

Trying to upgrade to the gen 3 platform has been poorly supported. Their consultant assigned to us has very poor communication and seems to work from India for US hours.

What do I think about the stability of the solution?

There have been no issues with the stability.

What do I think about the scalability of the solution?

There have been no issues scaling it.

How are customer service and technical support?

We had quite a bit of difficulty getting the upgrade completed in a timely manner and this caused internal issues for users.  The sales person was helpful but the execution of the upgrade was delayed many times and ended up being completed two weeks after the licenses were changed. 

Which solution did I use previously and why did I switch?

Excel and email.  New parent company used Replicon.

What about the implementation team?

Vendor provided consultant who was very knowledgeable about the solution.

Which other solutions did I evaluate?

The solution was selected by the company that acquired our company.


Disclosure: I am a real user, and this review is based on my own experience and opinions.

Add a Comment
Guest