What is most valuable?
The solution is easy for us to deal with when comes to application migration and has good compatibility with multiple components. For example, we have Drupal, Magento and then Node.js. When we are looking at which particular solution to run or maybe the base system to support these components, Red Hat Enterprise Virtualization is the perfect choice.
The solution offers flexibility in terms of computation scaling and resource allocation.
The platform is very stable.
The solution makes migration easy.
The management of the solution is very simple.
What needs improvement?
The pricing could be improved.
The support is tricky in a few places. We're facing some challenges within Malaysia where we don't really have the system integrators available who can provide extended support. When we need personnel on-site, we can't get them.
Instead, we have to join in an online conference call and then bridge the connection with the principals, log in and then check and dump the data for troubleshooting purposes, etc.
For how long have I used the solution?
We've been dealing with the solution for about 15 years now.
How are customer service and technical support?
We can't really get on-site support here in Malaysia. It's a problem for us. When we need help, we need to do a conference call, but it's difficult for us and it's not an ideal situation.
What's my experience with pricing, setup cost, and licensing?
The pricing is a bit expensive.
What other advice do I have?
We still have Red Hat version five running on our environment.
We don't have Red Hat in Malaysia. We don't have direct contact with Red Hat. We have to go through either distributors or system integrators in order to get the product.
I'd rate the solution seven out of ten.
I would recommend Red Hat virtualization to other customers who are actually looking into moving from a physical environment to virtualization environment. It will optimize their space utilization and their cost optimization.