RHEV Review

Extremely innovative, with key open source and non-proprietary features

What is our primary use case?

We are a company who sells the solution to end users and we're a business partner with Red Hat. I'm an IT project consultant 

What is most valuable?

The valuable features of this solution are that it's open source, non-proprietary, and we can do just about anything we want to with the codes. There are no legal issues stopping us and of course Red Hat is rock solid and very stable.

What needs improvement?

To be honest, I can't think of anything that needs improving, they work faster than I do and produce things so quickly and swiftly that I can't catch up with them. Before I can think of something new, they are already there and have done it. What they have right now is way beyond the essential requirements of our customers who would not require more than 20%-30% of what they offer.

There aren't any additional features I can think of that should be included. They're already offering hyper convergence which is way beyond the world for us and beyond what ordinary users could imagine having. Maybe one day they'll come up with a way of running their software without any hardware.

What do I think about the stability of the solution?

This is a very stable solution. 

What do I think about the scalability of the solution?

Scalability depends on the applications. Red Hat by itself is not scalable. But you can have third party add-ons like Ceph to make it massively scalable.

How are customer service and technical support?

The technical support is very different from what most vendors are currently selling or providing to their customers. Because of the nature of the product, it's ongoing and subscription based. You don't pay for new versions, it doesn't exist in the open source world. As long as the customer pays their annual subscription, they receive all the updates automatically. Support is more towards the end users on the day-to-day things.

How was the initial setup?

If you're comparing it to larger solutions like VMware, the setup is slightly more complex because it requires a lot of technical knowledge. But the offset is that once you cross that hurdle, your system is super reliable. And it works and works. We have servers that have been running for the past eight years without having to be turned off.

What's my experience with pricing, setup cost, and licensing?

Red Hat is easily three to five times cheaper than the nearest competitor. Our business model is slightly different. If you look at Gerome HCI, for example, the core product that we sell, it is not Red Hat based but certain components use Red Hat components, for example, sales and subscription. It would cost about $USD5,000 per year to keep that going. Instead, we charge slightly more initially, maybe $USD7,000-$8,000, and then reduce the annual support fee to maybe $USD1,000.

What other advice do I have?

There are other platforms like Proxmox that are very stable and good because they run on KVM just like we do. But if you have hands-on experience with Proxmox, for example, you know that the entire thing is full of buttons and switches and I believe most clients don't like that. Red Hat, and Gerome HCI keep that to a minimum and give the customers what they need to do to get their work done.

I would suggest people take a serious look at Red Hat and open source, and what KVM offerings can provide to end users. KVM and Red Hat, the open source community, are different to what they were 10 years ago. They are so advanced today and so mature in what they do that they could easily give any top-notch industry leaders a run for their money. They are definitely the market leader in terms of open source. No one can beat them at the moment.

I would rate this product a 10 out of 10. 

Which deployment model are you using for this solution?

Private Cloud
**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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