Riverbed SteelCentral AppResponse Review

It's not able to monitor SAP transactions but it is a complete solution portfolio for monitoring and solving issues.

Valuable Features

End-user experience monitoring for web and non-web applications at the user transaction level.

Improvements to My Organization

Simply moving the focus from the IT infrastructure components to the end user with the result that it drastically reduces the time spent on troubleshooting performance issue.

Room for Improvement

It's not able to monitor SAP transactions.

Use of Solution

I've used it for two years.

Deployment Issues

Absolutely not and it's easy and fast. Within a few minutes you can see what you didn't see before.

Stability Issues

No, we haven't gotten any problems so far.

Scalability Issues

No issues with the hardware/software, but the licensing did cause some issues.

Customer Service and Technical Support

Customer Service:


Technical Support:


Previous Solutions

No we didn't.

Initial Setup

As I said before the initial set-up was simple and fast.

Implementation Team

We implemented it in house.

Other Advice

We chose Riverbed for its complete solution portfolio that can help monitoring and solve performance issues.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a Riverbed Partner. We have developed a Cloud service based on Riverbed NPM and APM products lion.lantech.it
8 visitors found this review helpful

Good info

27 March 15
BDE Cloud Services with 51-200 employeesReal User

RIVERBED SteelcentralL AppResponse Xpert is the core of our Remote EUE Performance monitoring service: LION Performa (lion.lantech.it). A new way to propose APM & NPM solutions

27 March 15

Thanx for additional info Giuliano Tomiazzo

27 March 15
Ravi SuvvariReal UserTOP 5LEADERBOARD

Very valuable inputs regarding SteelCentral AppResponse Review Giuliano ; Thank you for sharing Ravi Suvvari

07 April 15
Ravi SuvvariReal UserTOP 5LEADERBOARD

Hi Giuliano we used CA APM for transaction level monitoring for SAP web as well as SAP Gui systems

15 April 15
BDE Cloud Services with 51-200 employeesReal User

Thank you Ravi! Which CA APM product are using?

16 April 15
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