Mainly "generic features" used for data reduction and TCP window optimization. Some applicative specific optimizations used.
Improvements to My Organization
Great added value for replication flows between far away datacenters : => Data to transfer dramatically reduced, lowering WAN links costs. => TCP window scalling permitting to accelerate WAN transfers for old systems not using this feature natively and also for recent systems using less optimized TCP window scalling.
Room for Improvement
Applicative specifics optimizations shall always be improved.
Use of Solution
Regarding system, upgrades issues occurs with old generations (XX20) but they are now fixed. Regarding hardware, disks sometimes crash on long time installed appliances when it is powercycled but it is the bad side of using magnetic disks to lower big storage space.
Customer Service and Technical Support
Customer Service: Customer service is really efficient. Riverbed TAC access is quick and easy.Technical Support: Sometimes, TAC responses must be challenged but the service is globally valuable.
In-house implementation after a vendor team POC and an in-house lab.
Other Solutions Considered
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sep 25 2014