What is our primary use case?
The primary use case is debugging, prototyping, and validating the check site and design, e.g., the circuitry and hosts. We have several testing stages to go through before production.
We have a lot of different models that we are using in the lab. We work with the highest view scopes and protocol analyzers, like PCIe, SAS, and SATA. We use them a lot. The PCIe analyzers, like PAM, have full size testing equipment in our labs.
We are the server producers. We touch every corner: high-tech. electronic, electrical, down to the mechanical, materials, and performance. We provide the backbone to support the words - Internet connection.
What is most valuable?
- Zoomable things
- Remote access
What needs improvement?
We would like to have autotracking and auto error tracking for regression testing. We would like to know what error happened, when it happened, and during what scenario (such as setup), because right now we have to manually look at when it happened. Sometimes, this takes a long time. We want when something happens, to capture it, then have it give out the full timestamp. We also want it user-friendly and sent to the cellphone, so that's the Internet of Things.
The test equipment has configured the capability to ease the tester's routine job. Going forward, the product should be able to forward the tester's debugging and test information to the their cellphone and enable them to check the results on-time.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
We update everything in our systems everyday.
What do I think about the scalability of the solution?
We are using the full bandwidth.
We have a series of specific testing instruments to generate a protocol for generating signals and RF down to the digital protocol analyzer. We have high-speed serial, a base-band processor, network processors, network chips, network controllers, and CPUs.
How are customer service and technical support?
Their support is strong and timely.
Which solution did I use previously and why did I switch?
The previous solution was out-of-date and too old, but we did not switch. We kept the legacy systems in the lab to support legacy customers because not all our customers kept pace. We're the most advanced industry, and we have to support them.
Which other solutions did I evaluate?
We did a demo with all the vendors that we evaluated. We learned their roadmaps and features. We also exchanged ideas of what they are designing in the future.
What other advice do I have?
They are a top tier product. We use it to guarantee our top tier product. That is why we purchased it.
The user interface is pretty good. Right now, it is more what we had expected. It's easy and fast to use.
There is no learning curve. We have an evolution that is following the process, such as following companies producing in test equipment. We followed their seminar rapidly. We know their roadmap and they know our roadmap, so we have very synchronized very well, which is good.