RSA Authentication Manager Review

Almost Plug n' Play. Price needs to be improved.


What is most valuable?

  • Authentication Manager as hardware hardened appliance
  • Secure creation of the token/FOB in RSA's secure manufacturing unit
  • Securing the hardware/Software FOB
  • Secure transportation of FOBs & Token Seeds.

How has it helped my organization?

It has increased the level authentication.

What needs improvement?

The price needs to be improved.

For how long have I used the solution?

I've used it for two years -

RSA Authentication Manager & SecurID

What was my experience with deployment of the solution?

RSA Authentication Manager Appliance is almost like Plug 'n' Play. So it's an excellent experience.

What do I think about the stability of the solution?

Not even with the software deployment. I found it a robust server.

What do I think about the scalability of the solution?

No concerns from the product on the scalability.

How are customer service and technical support?

Customer Service:

RSA's customer service is very good.

Technical Support:

RSA's technical support is very good.

Which solution did I use previously and why did I switch?

In some cases other solution where the cost is a driving factor.

How was the initial setup?

It's straightforward. Appliance is almost like plug & Play.

What about the implementation team?

We did self implementation.

What was our ROI?

Security is always like insurance. It ensures against future threats, so it's tough to estimate the ROI, until unless some one broke the system without two-factor authentication in the past.

Which other solutions did I evaluate?

Yes. There are other products, but can not provide as per NDA.

What other advice do I have?

If cost is not a big concern, go ahead.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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