RSA NetWitness Logs and Packets (RSA SIEM) Review

Offers good security, integrates well, and they have good technical support

What is our primary use case?

We are a solution provider and RSA NetWitness is one of the products that we implement for our clients. We also use it ourselves, They primarily use it for threat protection.

What is most valuable?

The most valuable feature is the security that it provides.

The log-related capabilities are good.

It integrates well with other risk-assessment tools.

What needs improvement?

It is not so easy to customize this product.

This product would be improved with the addition of machine learning functionality.

For how long have I used the solution?

I have been working with this product for perhaps eight years.

What do I think about the stability of the solution?

Stability is not a problem with NetWitness.

What do I think about the scalability of the solution?

We have not heard any complaints about scalability. This is generally for enterprise-level companies.

How are customer service and technical support?

The technical support is good and our customers are satisfied with it.

Which solution did I use previously and why did I switch?

We use McAfee for internal purposes.

How was the initial setup?

The complexity of the initial setup depends on the environment, but overall, I would say that it is quite easy. It isn't the easiest product to install, although it is not difficult, either.

What other advice do I have?

They have just introduced an orchestration tool, although I don't know how it works yet.

Overall, this is a good product and I recommend it. However, I always suggest doing a proof of concept first, to make sure that it meets your needs.

I would rate this solution an eight out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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