I have found the Security Intelligence most valuable.
Improvements to My Organization
Adding Threat Globe and SA(Analytics).
Room for Improvement
Cross Platform Integration could be improved.
Use of Solution
I have been using the solution for more than 8 Years.
No issues with deployment.
No issues with stability.
Customer Service and Technical Support
Customer Service: It's good for Enterprise Customer’s.Technical Support: It's good for Enterprise Customer’s.
Since the solution has been under way we have seen a large decrease of threats and proactive reactions to incidents.
This purely is an Enterprise Product and one has to have a defined budget and plan; it’s good to fit Business requirements first, and then go for products.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Aug 14 2014