Rubrik Review

We can retrieve data faster, trimming down our recovery time

What is our primary use case?

The primary use cases of Rubrik are to back up critical files, servers, documents, VMs, and partition drives from servers. We protect our Linux and Unix OSs.

I am using both their physical appliances and software. We are using it on SaaS.

How has it helped my organization?

The SLA-based policy automation affects us greatly because we don't need to monitor it daily. We just allow the SLA to screen and do a daily checkup, e.g., if the SLA proceeded and or if it failed. This makes our work much easier. 

We use the archival functionality in terms of our cloud operations. Instead of buying extra hardware or extra large devices for Rubrik, we attached it and transferred our on-premise data to the cloud. We had a seamless connection from the AWS platform.

What is most valuable?

Lately, we appreciate the archival to cloud and search finder for restorations, where we don't need to back up or restore the overall backup of a drive. Instead, we just retrieve specific files from specific servers.

Rubrik's web interface is user-friendly. It takes time to understand every aspect of the system and interface, but it is understandable and quite easy to use.

It is seamless with fast backup storage.

What needs improvement?

The reporting in the dashboard and reporting for extractions both need improvement. I would suggest making them easier to understand and use, not just out-of-the-box. We should also be able to customize them.

For how long have I used the solution?

I have been using Rubrik for around two years.

What do I think about the stability of the solution?

We have had some minor issues, but they have been solved. In terms of backup, it has been quite good and works as expected.

What do I think about the scalability of the solution?

I would rate the scalability as a three out of five because additional hardware is a must if in terms of infrastructure loads. In terms of archival functionality, the scalability is good because you can achieve that through cloud storage.

We have four Rubrik clusters with 41 DB in them. I would assume that we are backing up around 100 terabytes of data from the company.

We have three system administrators who handle the infrastructure side of the company.

How are customer service and technical support?

In terms of escalating tickets or bugs, they are very quick in terms of their support system.

Which solution did I use previously and why did I switch?

We used a different solution called Legato, which is an old school tape backup solution. We switched to Rubrik because of:

  1. Costs.
  2. Time.
  3. Hardware updates and outdated technology.

Compared to the way that we were previously backing up different files and servers, using Rubrik is as easy as clicking a button, except using dates.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

Rubrik's partner (Trend Micro) usually does the heavy work on it. It only takes around three to four hours to set up, depending on the company's infrastructure and security. We had a very good experience during the deployment process.

What was our ROI?

We were able to decrease the process around five minutes using Rubrik from a day's work.

It trims down recovery testing time from eight hours to 10 to 15 minutes.

In terms of usage, Rubrik has allowed us to retrieve data 80 to 90 percent faster than our previous technology.

Which other solutions did I evaluate?

We reviewed Commvault, Rubrik, and Dell EMC. Rubrik won out in stability, support, and functionality.

What other advice do I have?

Know your needs first and understand if Rubrik can provide the solution to your problems. In terms of backup, Rubrik is a top-notch technology. In terms of user-friendliness, UI, and the price, it is suitable for a company or startup to consider this solution.

Time matters in terms of receiving and backing up data. Having a solution that can fit in terms of time management can help a company thrive.

We don't actually backup cloud systems. We only do archival. We upload the on-premise data to the cloud.

I would rate Rubrik as a 10 (out of 10).

Which version of this solution are you currently using?

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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