What is our primary use case?
We were operating more than 10 different backup products company-wide and none of them were doing the job correctly. While reviewing the market, I found Rubrik. They were small at the time, and have since acquired a lot of credibility. The first PoC was a real success. We decided to start with them at the end of 2017. We were amazed by the product's simplicity and performance.
How has it helped my organization?
It improved the backup/restore process by a factor of a 1000. Now, we are sure what we have on our system is an exact image of what it was at the time of backup. Restoration validation is piece of cake. This is all new to us.
What is most valuable?
With Rubrik, there is backup window to manage. The system is able to determine when it is the best time to do backups. This is SLA-driven, and if it is not possible to maintain this SLA, the system will tell you too.
What needs improvement?
It needs to support more applications natively, like MySQL/MariaDB.
Put more attention on the physical world. They already support it bit, but I would love to see endpoint protection.
For how long have I used the solution?
What do I think about the stability of the solution?
The platform is completely stable. We have never a crash.
What do I think about the scalability of the solution?
How is customer service and technical support?
Customer support is very efficient. It is very similar to Nutanix, in my opinion.
Which solutions did we use previously?
We tried Veeam, which could be a valid alternative, except:
- You still need storage (Rubrik provides a turnkey solution).
- You need a Windows license (Rubrik is Linux-based).
- You still need to manage jobs (Rubrik is SLA-based).
How was the initial setup?
The initial setup is easy. I created a blog post about it.
What about the implementation team?
I did everything by myself.
What was our ROI?
It is hard to tell so far.
What's my experience with pricing, setup cost, and licensing?
Rubrik is not cheap. Hopefully, you can archive your data on cheap storage to keep the investment minimal.
Which other solutions did I evaluate?
Veeam was considered, but dismissed.
What other advice do I have?
Do not be afraid to go with newcomers. Rubrik is a fast growing company, and there is a reason for it: They understand the business!
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Jul 02 2018