Ruckus Cloudpath Review

Well-featured, price competitive, and great technical support


What is our primary use case?

It is a BYOD solution which is a type of network access control solution(NAC). It can be used for guest services for the customer, as a BYOD, or a network access control.

What is most valuable?

I find the solution to be very rich in features. Some examples include great guest authentication, authorization, port-string, and network access control.

What needs improvement?

I believe the solution is missing some great features which are present in other solutions like Aruba, UiPath, and Cisco ISE. One example of an improvement could be regarding mobile device management(MDM) which the solution is lacking. 

In the additional release, I would want the solution to have better integration that would be compatible with third-party solutions. 

For how long have I used the solution?

I have used the solution for two years. 

What do I think about the stability of the solution?

I find the solution to be stable. It has a policy that is giving new software upgrades to its programs on a quarterly basis. As far as I am using it, there are a few bugs in the SSL certificate and also the certificate duration.

What do I think about the scalability of the solution?

I find the solution scalable. We are looking to expand it to our customers. 

How are customer service and technical support?

I have great experience with solutions technical and administrative support because they have their own team in their headquarters. It is very easy and they are helpful. The support is based on a certificate contract on a yearly basis. 

How was the initial setup?

The initial setup of the solution was straightforward. 

What about the implementation team?

All the features of the solution are very easy to deploy. It can be deployed on bare metal servers, or over the cloud. 

What's my experience with pricing, setup cost, and licensing?

The licensing of the solution is user-based and the price is good.

Which other solutions did I evaluate?

I have compared other solutions such as Aruba, UiPath, and Cisco ISE.

What other advice do I have?

The solution has all the training of Cloudpath integration with a controller over their training sites and on YouTube. They provide information on videos about the climate of Cloudpath with the controller as well as the third parties. Anybody who would want to use the solution can access information about it from these platforms. 

I would recommend the solution to other users because it is price competitive and well-featured. 

I rate Ruckus Cloudpath an eight out of ten. 

Which deployment model are you using for this solution?

On-premises

Which version of this solution are you currently using?

Latest version
**Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
Find out what your peers are saying about Ruckus, Aruba Networks, Cisco and others in Network Access Control. Updated: May 2021.
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