Ruckus Wireless Review

Stable, scalable, and reliable wireless equipment


What is most valuable?

It's very reliable and it's easy to use. If you need more analytics regarding Smart Zone, IoT, or SOP platforms, it's great. But mostly, it's reliable wireless equipment.

What needs improvement?

The Ruckus platform in general could be improved — it could be more user-friendly.

Ruckus should be more customizable, especially regarding KPIs and analytics.

For how long have I used the solution?

I have been using Ruckus Wireless for three years.

What do I think about the stability of the solution?

Ruckus is both stable and scalable.

How are customer service and technical support?

The customer support is average; overall, it's pretty good. But most of the companies in this area provide the same technical support.

How was the initial setup?

The initial setup is pretty easy. Deployment only takes a few minutes.

What's my experience with pricing, setup cost, and licensing?

Ruckus is an expensive solution.

What other advice do I have?

Overall, on a scale from one to ten, I would give this solution a rating of eight. I would absolutely recommend Ruckus to others — 100%.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
More Ruckus Wireless reviews from users
...who work at a Comms Service Provider
...who compared it with Cisco Meraki Wireless LAN
Learn what your peers think about Ruckus Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: July 2021.
523,372 professionals have used our research since 2012.
Add a Comment
ITCS user
Guest