Runscope Review

Detects API layer issues in our production environment before our customers do

What is our primary use case?

API monitoring and testing.

How has it helped my organization?

Runscope is able to detect API layer issues in our production environment before our customers are able to.

What is most valuable?

Automatic scheduling of test execution. The feature of automatically executing tests at a predefined time interval is great as we can be continuously testing our end-points before and after builds are deployed.

What needs improvement?

Reliability. I would like to see more money invested in disaster recovery testing of the application. The product should be hosted across several AWS regions so if there are issues with an EC2 instance in a particular region, the whole application won't be affected.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Once or twice a year there are issues with AWS that causes the reliability of the application to suffer.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Tech support was more responsive prior to the acquisition by CA Technologies.

Which solution did I use previously and why did I switch?

Previously used Postman. I needed the scheduling feature that Postman, at the time, did not have.

How was the initial setup?

Setup was moderately straightforward.

What other advice do I have?

Try it out and see if this product will work for you.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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