Saba Cloud Review

Provided the ability to build cross-functional teams. The mobile app needs improving.

What is most valuable?

  • I value the mobility: Anytime and anywhere
  • Ubiquity of technology: Accessible via browser, tablet, or smartphone

How has it helped my organization?

It has provided the ability to build cross-functional teams. It enables collaboration across a globally dispersed organization.

What needs improvement?

The mobile app needs improving. The product roadmap indicates that the improvements being released this year will put the mobile app and browser version at the same level.

For how long have I used the solution?

I have used the product for two years personally, and for four years in my current organization.

What do I think about the stability of the solution?

The platform itself is very stable and secure. Just like with anything cloud, however, you are always going to encounter issues that are not common and resolved within minutes.

What do I think about the scalability of the solution?

No issues with scalability were encountered. One of the platform benefits is the ease of scalability.

How are customer service and technical support?

I would give technical support a rating of 7/10.

Which solution did I use previously and why did I switch?

At our current organization, this has been the platform of choice.

How was the initial setup?

I was not involved in the initial setup.

What's my experience with pricing, setup cost, and licensing?

Ask the vendor to arrange to engage you with customers who are the same size and see how they implemented the solution. Ask them what challenges they encountered. Find out what licensing options were considered and reflecting on their initial decision, if they would change anything now.

Which other solutions did I evaluate?

As mentioned, I was not involved in the initial setup

What other advice do I have?

Do your own research, speak to current customers, get access to the platform and test it for the months. Test everything: ILT, VLT, Web, Video, Mobile, Communities, etc.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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