SailPoint IdentityIQ Review

Stable but implementations often fail and the setup could be simplified


What is our primary use case?

We primarily use the solution for regular connectors with LVAT connectors, Workday connectors, and Provision.

What is most valuable?

You can scale the solution if you need to.

The solution is stable and reliable.

What needs improvement?

The solution has plenty of places that need improvement and attention.

The connectors are far too manual. This needs to be automated a bit.

The provision is not very intuitive. The interface is not user-friendly at all. They could redesign a lot of its functionality to make it easier to use.

The initial setup could be simplified. It's difficult right now.

Implementations rarely go well.

I can't think of other features that I would like to see in a future release.

For how long have I used the solution?

I've been using the solution for about ten years now. It's been a long time - a decade at this point.

What do I think about the stability of the solution?

The solution is reliable. It doesn't have bugs or glitches that affect its performance. It doesn't crash. It's stable.

What do I think about the scalability of the solution?

You can scale the solution quite easily. That wouldn't be a problem for a company.

Which solution did I use previously and why did I switch?

I have experience with NetIQ, and I prefer it to this solution.

How was the initial setup?

The initial setup isn't really complex, but it is difficult. It could be simplified in many ways. Right now, it's not straightforward. Up to 80% of implementations do not go to plan.

What about the implementation team?

We handled the implementation ourselves. We didn't use an integrator or reseller to assist us during the initial setup. It was all handled in-house.

What other advice do I have?

Our organization does not have any business relationship with the product.

I don't believe I would recommend the solution. I'd advise other organizations to use NetIQ instead. It's a better solution, in my opinion.

I'd rate the solution five out of ten overall.

 80% of my job is handling a software spike. If the project has failed, then I'm the one coming in to help clients and doing it for them. I've noticed that 80% of all SailPoint implementations do not go well.

Which deployment model are you using for this solution?

On-premises

Which version of this solution are you currently using?

8
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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