SailPoint IdentityIQ Review

Very good support and valuable Certifications and User Provisioning features


What is our primary use case?

We use it for lifecycle management. We have joiner, leaver, rehire, and termination as well as user provisioning. We also do certifications and reporting.

What is most valuable?

Certifications and user provisioning features are the most valuable.

What needs improvement?

The UI needs to be more user friendly. More concentration on historical policy violations would be great.

In terms of new features, I would like to see artificial intelligence and machine language added.

For how long have I used the solution?

I have been using SailPoint IdentityIQ for ten years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have 15 users in our organization.

How are customer service and technical support?

SailPoint support is very good.

How was the initial setup?

The initial setup was straightforward. The deployment was okay.

What about the implementation team?

I used an in-house team.

What's my experience with pricing, setup cost, and licensing?

SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees.

Which other solutions did I evaluate?

I didn't evaluate previously, but I am currently evaluating Saviynt and IdentityNow.

What other advice do I have?

I would rate SailPoint IdentityIQ a nine out of ten. I am happy with it.

Which deployment model are you using for this solution?

On-premises

Which version of this solution are you currently using?

8.1
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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