SailPoint IdentityIQ Review
It needs more details during account aggregation failures but the provisioning in multiple environments is valuable.


What is most valuable?

  • Provisioning in multiple environments
  • Certification
  • Provisioning Auditing

How has it helped my organization?

Automated accounts provisioning during the on-boarding process.

What needs improvement?

Additional details during account aggregation failures to help quick troubleshooting.

For how long have I used the solution?

We started with our customer last fall.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

Initial testing with a large amount of cubes (over 60K) went well.

How is customer service and technical support?

Customer Service:

Good.

Technical Support:

Good - via a forum (Compass) and ticketing system.

SailPoin

Which solutions did we use previously?

Yes, we used Sun Identity Management and we switched because Sun IDM is coming to the end of its life.

How was the initial setup?

It was straightforward as we have a lot of experience with Sun IDM.

What about the implementation team?

I am part of a consulting service team who can provide Identity Management platform implementation. We have been helping our customer implement Sun IDM in the past and last fall, we helped the customer in SailPoint.

Which other solutions did I evaluate?

Oracle Identity Manager was the other one we helped evaluate.

What other advice do I have?

Understand the customer's business practice regarding provisioning.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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