SailPoint IdentityIQ Review

Customized Data Imports and Role Modeling

What is most valuable?

The level of customization for data imports and role modeling, because it helps to integrate faster, support easier and let it reuse the organization role structure.

How has it helped my organization?

It allowed us to execute account review campaigns from very different systems.

What needs improvement?

Some setups should be done in the interface and in the code, and could be made simpler.

For how long have I used the solution?

So far, from 2008 to 2017: 10 years.

What do I think about the stability of the solution?

No, the product is stable.

What do I think about the scalability of the solution?

As long as the database is very close to the application server, the system can manage many identities and connectors to various directory.

How are customer service and technical support?

Their technical support was very knowledgeable of their product, and we get answers within a day or so most of the time.

Which solution did I use previously and why did I switch?

Most of the clients kept the solution after using SailPoint IIQ. The only one that considered not using it anymore wanted to keep his historical supplier and to have the same solution for Identity Governance and Administration and for Authentication (which is not something SailPoint provides).

How was the initial setup?

Initial installation is straightforward and takes less than one day, once you have a VM, a database, and a directory available. What takes the most time is the connectivity to each authoritative source and target directory.

What's my experience with pricing, setup cost, and licensing?

SailPoint IIQ is the best of best. That is reflected in the pricing of the solution. The pricing is based on the number of identities.

Which other solutions did I evaluate?

Many clients considered the other main IGA solutions, like Oracle Identity Manager, CA Identity Manager, Microsoft Identity Manager, or NetIQ Identity Manager.

What other advice do I have?

Make sure the distance between the database and application server is very short. There is natural integration with other solutions that should be considered in your selection, like with CyberArk or ServiceNow.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More SailPoint IdentityIQ reviews from users
...who compared it with NetIQ Identity Governance
Add a Comment

author avatarit_user798780 (Software Engineer at a tech services company with 51-200 employees)
Real User

need sailpoint installation document also need the prerequiste for installing the same.Please any one help me to do this.

author avatarit_user871230 (Senior Technical Recruiter at a tech vendor with 11-50 employees)
Real User

Hello There,

Awesome article. Thanks for making that available. I've been using your help to build my own POC and will publish the steps in another blog soon.
Did you able to resolve this issue? I am also facing same issue.
I have followed the below steps -
1. Created 3 rules for AfterCreate/Modify/Delete
2. Mapped them in App config for NativeRules attribute
3. executed IQService-Handshake Task - This has created a .dat file in IQService directory.
4. IQ Service and AD both are in same system - windows 2008
5. IIQ Version 6.3
Now, I am trying to request access for AD, Sailpoint tutorial account getting created on AD, but the native rules are not being triggered.