SailPoint IdentityIQ Review

Manager Certification Helps To Review User Access And Remove Unnecessary Users.


What is most valuable?

The Certification and Provisioning features are most valuable.

How has it helped my organization?

Manager Certification helped to review user access and revoked unnecessary accesses to various applications.

What needs improvement?

The connector for EPIC, ServiceNow, and Duo.

For how long have I used the solution?

More than a year.

What do I think about the stability of the solution?

None, except cosmetics issues related to UI and documentation.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

Excellent.

Which solutions did we use previously?

We didn’t have a solution for Certification, but we had a homegrown solution for all other IAM processes. For various reasons, we switched to IIQ.

How was the initial setup?

It was straightforward.

What's my experience with pricing, setup cost, and licensing?

They are expensive.

Which other solutions did I evaluate?

Yes. We tried Oracle and ForgeRock IAM products.

What other advice do I have?

Just go for this product. Its awesome.

Disclosure: My company has a business relationship with this vendor other than being a customer: Strategic relationship.
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