Salesforce Platform Review

A stable and scalable solution with good performance, usability, and support


What is most valuable?

Its stability, performance, and usability are most valuable.

What needs improvement?

Its documentation and price should be better.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have 10,000 users of this solution in our organization.

How are customer service and technical support?

Their technical support is very good.

Which solution did I use previously and why did I switch?

We were using Microsoft Dynamics, which was server-based. We were looking for a cloud-based solution, and we went for Salesforce.

How was the initial setup?

Its installation is straightforward.

What about the implementation team?

It is deployed by our admin. We have 20 people for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

It is very expensive. Its licensing is on a monthly basis.

What other advice do I have?

I would recommend this solution to others. I would rate Salesforce Platform an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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